Professional Delivery

Bringing Your Furniture Home

Enjoy hassle-free delivery, set-up, and optional haul-away services.

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Delivery Services at Brown's Furniture

At Brown’s Furniture, we pride ourselves on offering reliable in-house delivery services to ensure your shopping experience is as smooth as possible. When you choose us, you’ll enjoy free delivery and set-up within a 30-mile radius of our store* (excluding clearance items). Our professional delivery team will carefully transport your new furniture and set it up in your home, ensuring everything is just right. In addition to delivery and set-up, we also offer haul-away services for like items at an additional fee.

Custom Delivery Options & Extended Service Areas

We understand that every customer’s needs are unique. That’s why we’re happy to accommodate special delivery and set-up requests on a case-by-case basis, ensuring your furniture is placed just the way you envision. Additional fees may apply depending on the nature of the request.

For customers located outside our standard 30-mile delivery radius, we still offer delivery! Service is available beyond the 30-mile range, with delivery fees based on mileage and total purchase amount. We’re here to make your furniture shopping experience as convenient as possible, no matter where you live.
Have Questions?

FAQs

HOW DO I PREPARE FOR MY DELIVERY?

Preparing for your delivery:

Have an adult, 18 years of age or older, be present to accept any delivery.
Re-measure to make sure your new furniture will fit in your home.
Clear the room and decide where your new furniture will be placed.
All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the delivery date listed on your invoice may vary based on product arrival.

During your delivery: If for any reason you are not completely satisfied with your new furniture or its installation, contact our customer service department prior to the delivery installers leaving your home.

You also have the option to pick up your furniture purchase at our local warehouse, free of charge. You will have the option to select delivery or pick-up at checkout.

HOW DO I PICK UP MY FURNITURE PURCHASE?

Preparing for pickup:

Call our Customer Service Department to confirm that your furniture is ready for pick up.
Re-measure to make sure your new furniture will fit in your home.
Make sure your vehicle is large enough to safely transport your new furniture.
Pack rope and blankets to properly secure your new furniture and ensure its safe ride home.Keep in mind that we cannot assist in the securing of your product.
Any person picking up a purchase must present a copy of the enclosed invoice and a photo ID, and either be listed or authorized on the invoice. If the person picking up is not listed on the invoice, please call our Customer Service Department.
All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the pick up date listed on your invoice may vary based on product arrival.

While you’re picking up: Please inspect all of your new furniture at the time of pick-up. If there are any items that do not meet your approval please inform the  team member assisting you.

ONLINE PURCHASES?

Orders place online will have any applicable delivery charges listed at checkout if the option for Delivery is chosen.

Some delivery options available in store are not available for online orders.

HAVE QUESTIONS?

Our goal is to exceed your expectations. If we haven’t, please inform any manager on duty or contact our Customer Service Center either by filling out our contact form or calling 330-682-3966. We will make every effort to satisfy your needs.