Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 330-682-3966 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
After several years of working in the furniture industry, my parents, John and Carol Brown opened up their own venture. In 1977, Brown's Furniture opened on the square in Orrville where Ming Hing restaurant is presently located. Five years later, they moved down the street to our present location of 138 West Market Street nearly doubling the store's size. Several expansions have occurred since that initial move. In 1992, we acquired the adjoining building and in 1997, we purchased the building directly across the street for our present Sleep Shop. We realized the need for a streamlined clearance area and in 2007, opened an additional 5,000 square feet of display area in the front of our warehouse on Main Street. We currently have a total display area of 40,000 square feet of quality home furnishings!
My name is Jarrod Brown and Brown's Furniture continues to operate as a family-run business. I grew up around the store doing odd jobs and eventually delivering furniture. After completing college in 1992, I officially joined the business and my wife, Dawn, came on board a year later. Together, we have assumed the management and operations of Brown's Furniture but "family- run" is still key to our success. John still works almost every day and we are looking forward to a third generation joining us soon. Our extended family includes our warehouse manager and delivery and prep personnel. We couldn't do what we do without them.
"Where Quality Counts" has been our slogan from the beginning. Striving to meet our customers' needs and customer service has been the key to our success these past 41 years. We want your family to be treated like we would like our family to be treated when you come through our doors.